Dolead, Incorporated, a Delaware corporation, its parent company and affiliates (“Dolead”, “we”, “us”, or “our”), are committed to keeping any and all personal information collected from individuals that visit our website, use our marketing service audit, use our lead generation software as a service, products, and other services (collectively, “Services”) confidential, secure and private.
Who We Arewithout sacrificing scale
Dolead is a digital marketing company connecting End Users inquiring about certain goods and services to appropriate Business Partners who may provide such goods or services. Services are paid for by the Business Partner and free to End Users. If a commercial transaction is subsequently concluded between the End User and the Business Partner, it stems solely from the interaction of these two parties.
Information We Collect
From the Business Partner:
We may collect certain information that Business Partners specifically and intentionally provide to us. For example, when a Business Partner retains our Services to conduct a campaign for lead generation or the initiation of third-party interest or enquiry into a product or service offered by the Business Partner, we may collect personal information about the Business Partner such as the name of the business entity, a contact email address phone number, and physical address. We may also collect financial information that the Business Partner chooses to share with us, such as credit or debit card numbers, billing address, and other billing information. Other unique information that we may collect includes product and service preferences and contact preferences. This includes information provided at the time of engaging our Service, content you provide to execute and track the engagements with prospective End Users, or requesting further Services. We may also ask you for information when you report a problem with our Services. To the extent that an individual, and not a business entity, is a Business Partner, we may collect all of the above information about the individual Business Partner, as well as the individual’s age, sex, educational and employment background. To the extent that the Business Partner is a business entity, the data above may be provided to Dolead by a designated entity within the Business Partner’s company (such as a member of your Purchasing/IT/Facility Management department). For the avoidance of doubt, all information collected from a Business Partner hereunder shall be known as “Business Partner Information.”
From the End User:
We may collect certain information that End Users specifically and intentionally provide to us. For example, an End User may provide us with their name, email address, phone number, age, sex, and physical address. We also collect certain information about End Users when such End Users access and engage with the Service or complete online forms in connection with the Service. For the avoidance of doubt, all information collected from End Users hereunder shall be known as “End User Information.”
PERSONAL INFORMATION OF CHILDREN
WE DO NOT AND WILL NOT KNOWINGLY ALLOW ANYONE UNDER 13 YEARS OF AGE TO PROVIDE US ANY PERSONAL IDENTIFYING INFORMATION. USERS OF THE SERVICES WILL BE DEEMED TO HAVE FULL CONTROL OVER THEIR PRODUCTS AND USER ACCOUNTS, AND MUST ENSURE THAT NO CHILDREN UNDER THE AGE OF 13 USE OUR SERVUCES IN ANY MANNER WHICH WOULD PROVIDE US OR ANY THIRD PARTY WITH ANY PERSONAL INFORMATION OF A CHILD. IF WE LEARN THAT WE HAVE COLLECTED PERSONAL INFORMATION FROM A CHILD UNDER AGE 13, WE WILL DELETE THAT INFORMATION AS QUICKLY AS POSSIBLE. IF YOU BELIEVE THAT WE MIGHT HAVE ANY PERSONAL INFORMATION ABOUT A CHILD UNDER AGE 13, PLEASE CONTACT US USING THE CONTACT INFORMATION PROVIDED BELOW.
HOW WE COLLECT INFORMATION
ACCESS TO AND CONTROL OF PERSONAL INFORMATION
Business Partners can access, review and/or update their user profile and settings by logging into the Services and visiting their account profile page accessible at https://app.dolead.com which will allow the Business Partners to modify, update, or restrict access to certain information.
Business Partners and End Users may also contact us using the contact information provided below to request access to, correct or delete any personal information that has been provided us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
HOW WE USE YOUR INFORMATION
We may use your information to:
- Present our Services and its contents to you, such as by tracking Business Partner service, contact, historical, and locational data.
- Provide you with information, products or services that you request from us.
- Enhance or improve our website or our Service.
- Process transactions.
- Send e-mails about our website or respond to inquiries.
- Send e-mails, updates, newsletters, and other promotional information about Dolead.
- Notify you about changes to our Services or any products or Services we offer or provide though it.
- Carry out our obligations and enforce our rights arising from any contracts entered into between the Business Partner and us, including for billing and collection.
- Send third party offers.
- Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our website or Service.
- Fulfill any other purpose for which you provide it.
- For any other purpose with your consent.
We may also use your information to contact you through email about our goods and services that may be of interest to you. If you do not want us to use your information this way, please click the opt-out link.
THIRD PARTY ACCESS TO YOUR INFORMATION
LINK TO THIRD PARTY WEBSITES
Dolead uses reasonable security controls to protect your data and information from loss, misuse, unauthorized access, disclosure, alteration and destruction. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access, and only carefully selected, authorized personnel have access to unencrypted user information. When collecting or transferring sensitive information such as credit card information, we use a variety of additional security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. When we transmit sensitive information over the internet, we protect it through the use of advanced encryption techniques, such as the Secure Socket Layer protocol, and firewall. Additionally, as part of real-time payment processing, Dolead may subscribe to fraud management services. These services provide Dolead with an extra level of security to guard against credit card fraud and to protect your financial data. Despite these precautions, no security safeguards guarantee 100% security all of the time, and no guarantees are made with respect to the same.
HOW LONG WE KEEP YOUR INFORMATION
We retain your personal information in accordance with our data retention policies and practices. The length of time we keep your information depends upon a number of factors, including the type of information. In general, we retain personal information for as long as we have an ongoing business need to retain it. Following that period, we will delete it.
USERS FROM THE EUROPEAN ECONOMIC AREA
Legal Basis for Processing:
If you are an individual in the European Economic Area (“EEA”), we collect and process information about you only where we have legal bases for doing so under applicable European Union laws. The legal bases depend on how you use the website or the Services:
- We need to collect and use the information for you to use the website;
- Our collection satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests;
- You give us informed consent to do so for a specific purpose; or
- We need to process your data to comply with a legal obligation.
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the website.
How To Access Or Control Your Information:
The General Data Protection Directive (“GDPR”) provides individuals in the EEA certain rights with respect to their information. These include the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. You can exercise these rights by contacting us using the contact information provided below.
The GDPR provides that we may limit or deny your requests in certain cases. For example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we have compelling legitimate interests to keep, including as required by law. You may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed if you have concerns about your rights.
YOUR CALIFORNIA PRIVACY RIGHTS (FOR CALIFORNIA RESIDENTS ONLY)
Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of Business Partners’ personal information with third parties. These businesses are required to accept requests for disclosures of these policies from Business Partners but are only required to honor one request per calendar year. Businesses have thirty (30) days to respond to each inquiry to the designated address. Each inquiring Business Partner will receive an explanation of the categories of Business Partner information shared and the names and addresses of any third-party businesses. In limited circumstances, Business Partners’ failure to submit requests in the manner specified will not require a response from the business.
If you are a California resident, you may request such information from us by sending a letter to the address listed below. In your letter, please provide your name, address and email address, as well as a request that we provide such information to you, by using the following or similar language, “I request that Dolead provide its third-party information sharing disclosures required by section 1798.83 of the California Civil Code.”
50 Milk Street, 16th floor
Boston, Massachusetts 02109
ENFORCEMENT AND DISPUTE RESOLUTION
Notwithstanding the foregoing, both you and the Company shall have the right to institute an action in a court of competent jurisdiction for injunction or other equitable relief. Except for the fees of the legal advisors, which shall be borne by each respective party, all other expenses and costs of arbitration shall be borne by either or both parties as the arbitration tribunal may award.
CONTACTING US FOR PRIVACY CONCERNS