More value to the sales value chain
Contact centers and the indirect sales market are evolving. The advent of stricter data privacy legislation such as the EU General Data Protection Regulation (GDPR) and the US Telephone Consumer Protection Act (TCPA) is restricting data sourcing and customer engagement practices the industry has relied on to produce leads and sales.
Meanwhile, your telesales operations are transitioning from certain types of data brokers and leads vendors to new digital sources, such as comparison sites. Your clients are increasingly expecting a more integrated offer. Best effort, or cost-plus pricing models are giving way to performance based models. There is an increasing trend toward indirect sales operating models over simple warm-lead transfer.
Cost-per-lead (CPL) is important but the resulting customer acquisition cost (CAC) is critical — you know that not all leads are created equal and don’t perform equally in your call center. Ultimately, you want to close more sales and keep your agents motivated. This means striking a balance between acquisition costs and productivity gains.
Secure your lead flow
Dolead provides you with a flow of high-intent prospects, at a fixed price. You can secure your lead flow, which is the most complex and fast-moving aspect of the outsourced sales value chain.
Our leads are inbound, high intent and fully consented leads by nature. We use no personally identifiable information (PII) to target our audiences.
Your leads are yours alone — you can use the same lead to detect cross-selling opportunities and data that you can monetize with other clients since the lead belongs to you and not your client.